No. For most apartments, condos, and many homes less than 1,500 square, our telephone intake will review your needs as well as answer any questions you may have. We may do a video call or ask you to send us some pictures of your homes’ interior. Whether phone or in-person, this up-front intake is key to correctly understanding and aligning expectations, and setting us up for success in cleaning your home.
We highly recommend a brief in-home visit for larger homes and if you have any special needs or concerns. Often larger homes have varying needs by room (i.e., guest rooms light or rotation cleaned). Actually seeing your home helps us better tailor your work order and ensures we notate any exclusions. You wouldn’t want your cleaner touching or cleaning a priceless and sentimental family heirloom for example. We’ll keep safe distance when we meet and wear a face mask.